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Who We Are

TĪMATANGA KŌRERO (Introduction)
Te Ārawa ē ē !
Te Ārawa ē ē !
Tukua mai kia piri
Tukua mai kia tata
Ki runga ki te Ratonga Āwhina Pūtea o Rotorua - HĪ !

0800 420 028
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Who we are...

TĪMATANGA KŌRERO (Introduction)
Te Ārawa ē ē !
Te Ārawa ē ē !
Tukua mai kia piri
Tukua mai kia tata
Ki runga ki te Ratonga Āwhina Pūtea o Rotorua - HĪ !

About Us

We are a community-based, not for profit organisation that provides financial advice and education to individuals and families in the Rotorua community, working in partnership with other organisations (Iwi, community, government) to ensure support is provided to Kaitono in the most effective way.

We provide our services in a way that is welcoming of all people in need, respecting and honouring their personal circumstances and cultural heritage. This is underpinned by our recognition of the Treaty of Waitangi as our nation’s founding document and a commitment to biculturalism.

Mahere Rautaki

View our strategic plan

View PDF

Introducing the

Governance Board Members

Chris Karamea Insley

Chris Karamea Insley

CHAIR

Te Whanau a Apanui, Ngati Porou, Te Whakatohea.
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Pakanui Tuhura

Pakanui Tuhura

TREASURER

Ngati Porou, Te Aowera, Te Aitanga-a-Mate.

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Geoffrey Cleveland

Geoffrey Cleveland

BA Auckland University. Secondary School Teaching Diploma Auckland Teaching College. Various other minor certificates and qualifications gained over a 45 year career in teaching.
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Kiti Ransfield King

Kiti Ransfield-King

He uri ahau no Te Arawa, Raukawa ki te Tonga, Kai Tahu, Waitaha, Kati Mamoe, Ngati Haua, Pare Hauraki, Ngati Tamatera, Pare Waikato, Ngai te Rangi, Te Whanau a Tauwhao, Te Ngare. Tena koutou katoa.
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Marica Insley

Marcia Insley

Ko Pokohinu te maunga. Ko Haparapara te awa. Ko Te Whaanau a Nuku te hapuu. Ko Te Whaanau a Apanui te iwi. Ko Omaio te marae. Ko Marcia Insley tooku ingoa. Tena ra koutou katoa.

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Marie Townes

Marie Townes

Accredited Financial Mentor (FinCap) and Financial Capability Practitioner (Massey University).

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Become a Board Member

We are now seeking an experienced and values-driven Board Member — someone ready to step into a critical governance role, bring their skills to the table, and help lead RBAS through a time of growing need and opportunity.
A full Job Descriptor can be found here.
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Introducing the

Operations Team

Pakanui Tuhura

Pakanui Tuhura

MANAGER/CEO

Ngati Porou, Te Aowera, Te Aitanga-a-Mate.

BBS Massey University (Accounting & Finance), Chartered Accountant of the Chartered Accountants of Australia and New Zealand (CAANZ), Mentor Accountant (CAANZ).

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Marie Townes

Marie Townes

Accredited Financial Mentor (FinCap) and Financial Capability Practitioner (Massey University).

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Athol Brooks

Athol Brooks

Accredited Financial Mentor (FinCap) and Financial Capability Practitioner (Massey University).
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GENERAL ENQUIRIES
Email us
0800 420 028
07 346 3236
OPENING HOURS
Main Office:
9am to 3pm Mon-Fri
MAIN OFFICE ADDRESS
1247 Pukuatua Street
Rotorua 3010
Bay of Plenty
New Zealand
Facebook
GENERAL ENQUIRIES
Email us
0800 420 028
07 346 3236
B.Com (Finance), Masters Degree in Business Administration (with distinction), Post Grad Dip. Bus, Research. Post Grad Dip. Marketing and Logistics. International Finance and Global Strategy, Harvard Business School.
A seasoned Board Director and driver of Maori Business Development.
Board member of Rotorua Budget Advisory Service since March 2021.
I am currently the Treasurer of the Rotorua Government Super annuitants Association and was Chairperson of the Rotorua History Teachers Association, and I also work as a volunteer maintaining rodent traps in our forests. Previously Chairperson and Secretary of the Hawkes Bay (HB) branch of PPTA, HB regional History Teachers Association and the HB Secondary Schools Rugby Association. I have lived in Rotorua for 30 years.
As teacher in various secondary schools both overseas and here in NZ, I have been coach and manager of many sports teams. As a Board member I hope to contribute to the important work of the Rotorua Budget Advisory Service.
Ko Hikurangi te Maunga
Ko Waiapu te Awa
Ko Ngati Porou te Iwi
Ko Pakanui Tuhura ahau

BBS Massey University (Accounting & Finance), Chartered Accountant of the Chartered Accountants of Australia and New Zealand (CAANZ), Mentor Accountant (CAANZ).

RBAS Ex-Officio Board member 2009-2016, RBAS Secretary 2016-2021. RBAS Treasurer 2021 to present ensuring that the strategic directions of the Service are financially achievable.

Treasurer of Mokoia Community Association 2009-2019, Inaugural Treasurer of Linton Park Community centre. Chairman and Treasurer of Turaki Ao Kohanga Reo, various officer roles as member of a wide range of East Coast Whanau, Marae, Community, and Sporting groups. Chartered Accountant. Completion of Institute of Directors Chairing the Board course 2024.

My name is Kiti Herina. My parents are John and Rosaline Ransfield. I married Regan King from Te Hikutu, Ngapuhi, and have six tamariki.
Board member of the Rotorua Budget Advisory Service Governance Committee since March 2021.
Current work role is Poutahia (Manager) at Te Waiariki Purea Trust. Previously I have worked in various roles for the Trust including Rotorua Safer Families Coordinator, Strengthening Families Coordinator, Youth Service and Independent Facilitator.
As a Board member of Rotorua Budget Advisory Service I aim to support this special whanau by contributing to the quality, practicality and visibility of the mahi they do by involving extensive local knowledge and uplifting the health and wellbeing of the local communities.
LLB University of Waikato. NZ Diploma in Management – NZ Institute of Management. NZ Diploma in Business Studies – Waiariki Institute of Technology.
Board member of Rotorua Budget Advisory Service since March 2021.
I am currently a Solicitor at the Rotorua District Community Law Centre (CLC). Previously I was a solicitor for the Whakatane CLC and Gisborne CLC. Trustee of Wikaire Whanau Trust, and Executive member of Nga Kaiawhina Hapori Maori o te Ture (“NKHMT”) who represent the 24 Community Law Centres of Aotearoa.
I support the Budget Advisory Services of NZ in my solicitor role, and now as a Governance Board member of the Rotorua Budget Advisory Service.

Accredited Financial Mentor (FinCap) and Financial Capability Practitioner (Massey University).

Board member of Rotorua Budget Advisory Service in 2016 and re-elected in March 2021.

Experienced and competent Financial Mentor at the Rotorua Budget Advisory Service since 2014. Previously a St Johns Ambulance officer for several years, Counsellor with Lifelink/Samaritans and public facing officer for NZPost/Kiwibank, for 30 years.

I have interacted and worked with the community all my working life one way or another and provide the ‘coal face’ experience as a Board member to contribute to the greater good of the service and the Rotorua community.

Before moving to Rotorua from Auckland in 2014 I was employed for 20 years supporting computer operations for Yellow Pages.
Initially my work at the Rotorua Budget Advisory Service was as a volunteer in 2015, progressing to my fulltime position as an experienced budget advisor.
I have a passion for educating people from all walks of life about money management. I especially enjoy teaching young people money skills to set them up for life. I am a Rotorua Budget Advisory Service committee member. I am married to Denise and have two children and a granddaughter living in Auckland. In my spare time I enjoy gardening, kayaking, paddle boarding and visiting family in Auckland.
Ko Hikurangi te Maunga
Ko Waiapu te Awa
Ko Ngati Porou te Iwi
Ko Pakanui Tuhura ahau

BBS Massey University (Accounting & Finance), Chartered Accountant of the Chartered Accountants of Australia and New Zealand (CAANZ), Mentor Accountant (CAANZ).

Manager of the Rotorua Budget Advisory Service since March 2009 as well as Secretary 2016-2021 and Treasurer 2021 to present

My two previous managerial roles, Business Services Manager Department of Conservation (BOP Conservancy) and Business Services Manager Department of Survey and Land Information (Gisborne/Hawkes Bay Conservancy) included implementation of departmental strategic plans as part of a large team and the provision of business cases, funding, HR, Payroll, Accounting and support services through two moderately sized teams.

My role is to ensure that the Strategic Plan is implemented in all the Service’s operations and to strive to achieve its operational outcomes.